Here are some ‘objectives’ I randomly plucked out of three current government strategic plans. You know the type of document: the one that sits on the organisation’s website to demonstrate that they’re on the ball and forward thinking. It'll be apparent that it’s a strategy document because it will have the words ‘strategic plan’ in the title.
False metrics are everywhere in our media. There’s a TV commercial from QBE insurance that asks,
“What's the chance of this young woman getting a great deal on car insurance? Maybe five per cent? Ten per cent? Actually it’s one-hundred per cent, because we know she’s a safe driver.”
The beloved bloodsucker from True Blood (beloved, at least, by my missus Jess) has nothing to do with this post, but it was Jess who gave the thought its life, so here's a picture of Bill.
After fielding yet another annoying marketing call Jess observed that we should have a government bill that says, as is the case with vampires, telemarketers can only come into our home if we invite them.
This is a post I wrote for Sprout Labs, an elearning specialist I work with, regarding 'handbooks', a resource we build to accompany online learning programs.
The larger and more complex the subject matter, the harder it is to develop meaningful learning experiences. Without a clear idea of the big picture there's a risk of concentrating too heavily on some learning points while skipping others entirely. It becomes easy to get lost in the information wilderness. More pertinent still is that when you're dealing with complicated or technical topics there's a very real risk of misinterpretation (or just plain getting it wrong), particularly if you as the designer are not well versed in the subject at hand.
Serious stories about communication
told in a silly voice.
I dig a little deeper than most comms folk. From science at university, to a cold-and-wet career as a commercial diver, to working underground, and for the past 13 years as a communicator-at-large, I've had my fair share of weird experiences in all sorts of situations. It's given me a fair-to-middling grounding in all things explanatory.